Ai PC Fix runs continuously in the background to handle a large catalog of common PC issues—well over 100 tune-ups, fixes, and health checks—so small problems are addressed before they become tickets. It pairs that automation with business-grade antivirus (Bitdefender GravityZone) and software and hardware monitoring, with alerting when something needs attention. The goal is simple: keep endpoints fast, stable, and easier to defend, with reporting suitable for business and regulated environments, and optional managed backup when you want files protected off-device.

After installation, Ai PC Fix applies an enterprise-style security baseline—including antivirus you can validate in independent testing—plus software and hardware monitoring and remote threat alerting. Optional remote support from Tates PC is available using HIPAA-conscious practices and tooling where applicable. For encrypted file protection, see data backup (including end-to-end 256-bit AES options for business scenarios). Tates PC is a U.S.-based Microsoft partner, so Microsoft 365 and tenant work can stay coordinated with the same team that supports your endpoints.

Highlights

• Browsers & connectivity — user-friendly resets and hardening for Chrome, Edge, and Firefox; network repair helpers for IP, DNS, gateway, lease, adapter, and Winsock issues.
• System maintenance — print queue repair, icon repair, OS corruption repair helpers for supported Windows releases, registry and permission hygiene, and weekly cleanup routines.
• Common installers — vetted installs for staples such as Adobe Acrobat Reader, Google Chrome, and Apache OpenOffice, without bundling unrelated adware.
• Windows Updates — sensible policy: reject unwanted updates, accept required and important updates, and prompt logged-in users on logout when a reboot is needed.
• Performance & defense — weekly AppData/file cleanup, daily optimizations, active malware defenses, and up-to-date device health signals for technicians.

Business-grade selections (chosen at signup) add an enterprise dashboard, NinjaOne-backed visibility where applicable, live endpoint status, alerting to Tates PC, and scheduled reporting for monitored systems and antivirus posture. Optional TMF backup tiers can include frequent backups, encrypted transport, ransomware-aware protection, and remote recovery workflows where configured.

During signup you can also add Microsoft 365 licensing and tenant onboarding, Acronis immutable and disaster-recovery options, and Network Security Pen Testing (yearly, appliance-based) for organizations that want those services alongside Ai PC Fix.

We can’t or won’t

• We cannot repair physically failed hardware; we can alert on many failure patterns and offer backup paths.
• We cannot prevent power surges; business plans can include uptime-oriented monitoring.
• We do not manage arbitrary third-party networks as a default scope; we do resolve many single-machine network stack issues through guided repairs.
• We will not modify files the signed-in user cannot access; we can often restore permissions after malware tampering when it is safe to do so.
• We will not reset passwords on unfamiliar machines to access accounts or encrypted data. For machines already under your subscription, password resets require a written owner request through support and may remove access to that user’s encrypted data by design.
• We avoid aggressive removal of “maybe wanted” software; we give you browser cleanup tools so automation stays predictable.
• You keep full control of the device. You can cancel or uninstall according to your agreement.
• We do not create insecure back doors. Remote support uses encrypted, session-aware tools (for example TeamViewer unattended where enabled, and Splashtop for business remote access per your configuration). Business remote printing may require extra Splashtop streamer setup.†

†Remote printing and some recovery features are optional and may require client-side setup.
‡Managed Bitdefender may use an uninstall password when your policy calls for it; support can provide it for authorized owners.