Step 1 of 3: Asset Overview
More information on Endpoint options
Desktops: This is the number of Windows/Mac Computers you plan to install the software on and monitor.
Servers: This is the number of Windows Servers you plan to install the software on and monitor.
Network Devices: This is the number of snmp/tcp accessible devices you want to monitor (note: NMS software requires 8GB RAM and 20kbps/endpoint and 24x7x365 uptime, recommended on Server 2012+ only).
Final pricing for your order is listed on the next page.
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More information on Antivirus options
None: $3/ep/mo.
Due to the constantly changing and evolving threats we strongly encourage our users to select one of our AntiVirus options. If not, due to the increased error resolution from 3rd party AntiVirus, we will impose an additional fee.
Bitdefender tier 1, with Managed Firewall: $3/ep/mo.
Your system(s) will have Bitdefender Gravity Antivirus. Although it uses a larger system footprint it offers better web-based threat detection and more end-user control (you get an application you can open and run scans when you want and can right-click context scan folders or files). Additionally, it gives the TMF access to ensure no programs are interacting with online websites/servers maliciously. Windows/Mac compatible.
Bitdefender tier 2, with Web Filter: $4/ep/mo.
Everything from Bitdefender tier 1 with the addition of web content filtering (blocks scam sites, many ads, and many information tracker sites). At signup, business subscriptions ONLY may customize their filter with an emailed request (optional over 20 additional filters available including torrents, time wasters, social networking, and more). Windows/Mac compatible.
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More information on Backup options
None (default):
Your system(s) will not have data backed up and you will be at risk of losing data.
Desktop: $7/dt/mo includes 40GB of cloud storage, if you exceed your storage an overage fee will be automatically assessed based on the amount of data you consume.
Documents, PDFs, and Pictures.
Backup runs nightly at 11pm system time.
Server: $50/server/mo includes 400GB of cloud storage, if you exceed your storage an overage fee will be automatically assessed based on the amount of data you consume.
Full data backup of all user files accessible by the system during the backup.
Backup runs on user login then again every 2 hours. Full Backup runs on weekends or monthly on select weekends depending on your connection speed and data size.
Optional 256bit AES encryption, prior to transport, on your data backup (HIPAA compliant). You can use your personalized encryption cypher to download your backed-up files from anywhere in the world with a Windows based computer. You can request any recurring backup interval from two minutes to 1 day via support ticket. NOTE: required for SERVER OS environments and can be layered with Business backups for workstations.
NOTE: Any backup account with an overage fee not paid-in-full within 2 business days is subject to suspension.
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More information on Technician options
None (default):
Your company will not have an independant technician to manage endpoints.
Technician Access: $0.5/ep/mo and $60/tech/mo, provides access to automation scripts, scheduled tasks, reporting, remote access, and optionally ticket system for a technician dashboard. This is a more robust dashboard that provides additional hardware detail as well. If the Ticket System is utilized, the first board is free!
Ticket Board: $50/board/mo, to create a customized support ticket board for managing support tickets. Includes a unique email to send and recieve tickets from for each board, if desired.
NOTE: plain-text emailed support tickets are not HIPAA compliant and any PII/PHI should NOT be sent in via support ticket. Please use your own secure messaging direct with your technician for anything containing PHI or PII.
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More information on Business Grade options
Residential (default):
Your system(s) will have automated performance tune-ups, windows update management, health monitoring during normal weekday hours, and standard automated repair scripts.
Business:
Your system(s) will have automated performance tune-ups, windows update management, health monitoring 24/7, 3rd party patch management, and standard automated repair scripts. Additional custom scripts available on-request; however, may incur additional hourly setup costs.
Dashboard Access: The Enterprise Dashboard is available as a web portal ( https://TwoMinuteFix.com/Dashboard ) for updated health information on all monitored computers.
Backups can include encryption. Additionally, backups can be viewed from the Two Minute Fix interface with your customized username/password.
Remote Access: Use of Remote for RMM Remote Access to instantly access all Windows and Mac computers covered by the Two Minute Fix. 1-Click install and then 1-Click connect from the Enterprise Dashboard (all Windows computers connected to the internet) or the Two Minute Fix Interface (from Windows computers currently subscribed to the Two Minute Fix and on the internet) for fast and easy remote access in a secure environment. 2FA (Two Factor Authentication) via sms or app is required.
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Tates PC - IT Helpdesk Support
Access to the IT Support Ticket system with Tates PC where you can request support from Tates PC as a contract client.
Residential: $50/hr + $3.5/endpoint
You can receive up to one (1) 15-minute-helpdesk-support session, per account, with Tates PC, once every month of patronage. Expires if not used (IE: if unused for 9 months you will have a single support session available to you). Schedule support sessions by filling out a support ticket via email or the icon on your computer. Additional support time available for purchase on demand at the same rate of remote-support sessions. Phone support counts against this time, the software does not come with any phone support by default.
Business: $75/hr + $7.5/endpoint
You can receive up to one (1) 15-minute-helpdesk-support session, per endpoint, with Tates PC, once every month of patronage. Expires if not used (IE: if unused for 9 months you will have a single support session available to you). Schedule support sessions by filling out a support ticket via email or the icon on your computer. Additional support time available for purchase on demand at the same rate of remote-support sessions. Phone support counts against this time, the software does not come with any phone support by default.